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An Engineering perspective to IT service management

Coallier, François. 2007. « An Engineering perspective to IT service management ». Communication lors de la conférence : itSMF Academic Summit (Charlotte, NC, USA, Sept. 15, 2007).

The full text of this document is not available here.
Item Type: Communication (Communication)
Additional Information: Conférencier invité
Professor:
Professor
Coallier, François
Affiliation: Génie logiciel et des technologies de l'information
Date Deposited: 24 Jul 2013 20:45
Last Modified: 24 Jul 2013 20:45
URI: http://espace2.etsmtl.ca/id/eprint/5590

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