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Improvement of software engineering performances an experience report at Bombardier transportation - total transit systems signalling group

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Laporte, Claude Y., Roy, Denis, Doucet, Mikel et Drolet, Marc. 2007. « Improvement of software engineering performances an experience report at Bombardier transportation - total transit systems signalling group ». In INCOSE International Symposium (San Diego, CA, USA, June 24-28, 2007) pp. 1285-1303. INCOSE.

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Abstract

The performance of the Bombardier TTS/Pittsburgh Signalling group has been evaluated twice: first in November 2003 and again in January 2006. The 2003 evaluation established a baseline for the evaluation of progress made in 2006. During those visits, the same evaluation method was used to evaluate project performance and organizational change management, i.e. the people issues. Since 2003, there has been substantial improvement in both process maturity level and process performance. This experience report, at Bombardier Transportation, illustrates that process performance improvements are achievable when two key factors are involved, namely: a link between business goals and process improvement activities, and a sponsor committing the right level of resources to the improvement program. This paper explains the multi-dimensional methodology used to perform the evaluations, as well as the business goals and the quantitative performance improvements achieved since 2003.

Item Type: Conference proceeding
Additional Information: 17th Annual International Symposium, International Council on Systems Engineering (INCOSE)
Professor:
Professor
Laporte, Claude Y.
Affiliation: Génie logiciel et des technologies de l'information
Date Deposited: 21 Sep 2015 15:41
Last Modified: 05 Jan 2017 15:43
URI: https://espace2.etsmtl.ca/id/eprint/11096

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