From user-centred to stakeholder-oriented service design: Implications for the role of service designers and their education based on an example from the public sector

Herfurth, Lorenz and Sinclair, Kirsty. 2018. « From user-centred to stakeholder-oriented service design: Implications for the role of service designers and their education based on an example from the public sector ». In ServDes 2018: Proof of Concept (Milano, Italy, June 18-20, 2018) Politechnico di Milano.

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Item Type:	Conference proceeding
Professor:	Professor Herfurth, Lorenz
Affiliation:	Autres
Date Deposited:	18 Aug 2025 14:28
Last Modified:	18 Aug 2025 14:28
URI:	https://espace2.etsmtl.ca/id/eprint/31431

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