April, Alain, Bouman, J. A., Abran, Alain et Al-Shurougi, D.
2001.
« Software maintenance in a service level agreement: controlling the customer expectations ».
In Proceedings of the Fourth european conference on software measurement and ICT control (FESMA-DASMA 2001) (Heidleberg, Germany, May 8-11, 2011)
pp. 39-47.
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Item Type: | Conference proceeding | |||
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Affiliation: | Autres | |||
Date Deposited: | 06 May 2014 17:52 | |||
Last Modified: | 06 May 2014 17:52 | |||
URI: | https://espace2.etsmtl.ca/id/eprint/7734 |
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