Modeling and simulation of customer dissatisfaction in waiting lines and its effects

Alvarado-Valencia, Jorge A., Tueti Silva, Gabriela C. and Montoya-Torres, Jairo R.. 2017. « Modeling and simulation of customer dissatisfaction in waiting lines and its effects ». Simulation, vol. 93, nº 2. pp. 91-101.
Compte des citations dans Scopus : 2.

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Item Type:	Peer reviewed article published in a journal
Professor:	Professor Montoya Torres, Jairo
Affiliation:	Autres
Date Deposited:	22 Nov 2024 21:55
Last Modified:	22 Nov 2024 21:55
URI:	https://espace2.etsmtl.ca/id/eprint/29930

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