Ouaziz, Mohammed Rida, Cheikhi, Laila, Idri, Ali et Abran, Alain.
2024.
« Accessibility evaluation of five moroccan e-government portals ».
In IWSM-MENSURA 2024 : Joint Proceedings IWSM and Mensura 2024 (Montreal, QC, Canada, Sept. 30-Oct. 04, 2024)
Coll. « CEUR Workshop Proceedings », vol. 3852.
CEUR-WS.
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Résumé
In the present era, e-government portals are viewed as an effective means of providing online services to citizens. It is imperative for everyone to guarantee equitable access to these services, irrespective of their abilities or limitations. Hence, accessibility is vital for those with disabilities and advantageous for everyone. Web Content Accessibility Guidelines (WCAG) provide a comprehensive set of guidelines, in terms of success criteria, that are widely utilized in various tools to assess the accessibility of websites or portals. By following these guidelines, developers can ensure that their websites are accessible to everyone. This paper reports on a study of the accessibility evaluation of five Moroccan e-government portals using the AChecker tool with respect to WCAG. The aim was to prepare recommendations to improve the overall user experience across Moroccan e-government portals. The evaluation results analysis showed that the portals have some common as well as different failed success criteria with different numbers of errors per WCAG principle and conformance level. In particular, all the portals exhibited varying degrees of adherence to the four principles, and most of the portals struggled to meet levels A and AA, and none of them achieve perfect conformance across all levels. To address this issue, a set of recommendations is provided for each portal to enhance accessibility. The lessons learned from this study can contribute to more inclusive e-government portals and provide insights for governments and designers to prioritize accessibility enhancements.
| Type de document: | Compte rendu de conférence |
|---|---|
| Professeur: | Professeur Abran, Alain |
| Affiliation: | Génie logiciel et des technologies de l'information |
| Date de dépôt: | 09 janv. 2025 19:53 |
| Dernière modification: | 29 janv. 2025 19:44 |
| URI: | https://espace2.etsmtl.ca/id/eprint/30430 |
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